Terms of Service
Effective Date: July 26, 2026
Welcome to PitchTrak.
These Terms of Service (“Terms”) govern your access to and use of the PitchTrak website, mobile application, software, and related services (collectively, the “Services”) operated by PitchTrak, LLC (“PitchTrak,” “we,” “our,” or “us”).
By creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.
1. Our Mission
PitchTrak exists to equip pitchers to maximize their potential for greatness in the circle and in life.
Our platform helps athletes, coaches, teams, organizations, and families develop through meaningful performance data, intentional training, coaching insights, and educational resources.
2. Eligibility
You must be at least 18 years old to create an account unless:
- a parent or legal guardian authorizes your participation;
- your coach, school, club, or organization creates or manages your account where permitted by applicable law; or
- applicable law otherwise permits your use.
By using the Services, you represent that you have the legal authority to accept these Terms.
3. Your Account
You agree to:
- Provide accurate and current information.
- Maintain the security of your login credentials.
- Promptly update your information when it changes.
- Notify us immediately if you believe your account has been compromised.
You are responsible for all activity occurring under your account.
4. Subscription Services
Certain features require a paid subscription.
By purchasing a subscription, you authorize our payment processor to charge your selected payment method.
Unless otherwise stated:
- subscriptions renew automatically until canceled;
- you may cancel future renewals at any time before the next billing cycle;
- fees already paid are generally non-refundable except where required by law or expressly stated by PitchTrak.
We reserve the right to modify subscription pricing with reasonable advance notice.
5. Acceptable Use
You agree that you will not:
- violate any applicable law;
- impersonate another individual or organization;
- interfere with the security or operation of the Services;
- attempt unauthorized access to systems or user accounts;
- introduce malicious software or harmful code;
- misuse reports, analytics, or AI-generated insights;
- copy, scrape, reverse engineer, decompile, or otherwise attempt to extract source code except where expressly permitted by law;
- use the Services in a manner that harms other users or PitchTrak.
Violation of these Terms may result in suspension or termination of your account.
6. User Content
You retain ownership of the content you submit, including practice sessions, notes, videos, photographs, pitch tracking information, and other materials (“User Content”).
By submitting User Content, you grant PitchTrak a non-exclusive, worldwide, royalty-free license to host, process, reproduce, display, transmit, and otherwise use that content solely to:
- provide the Services;
- generate analytics and reports;
- improve platform functionality;
- maintain security;
- provide customer support; and
- comply with legal obligations.
You represent that you have all necessary rights to upload your User Content.
7. Intellectual Property
The Services and all associated intellectual property are owned by or licensed to PitchTrak, LLC.
This includes, without limitation:
- PitchTrak™
- CircleIQ® (Registered Trademark)
- CommandTrak™
- QuickTrack™
- Own Your Circle™
as well as all associated software, source code, algorithms, dashboards, reports, analytics, graphics, logos, trademarks, service marks, educational materials, documentation, methodologies, workflows, proprietary data models, and other intellectual property.
Except as expressly authorized in writing by PitchTrak, LLC, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, sublicense, sell, reverse engineer, or otherwise exploit any portion of the Services.
Nothing in these Terms grants ownership of any intellectual property belonging to PitchTrak, LLC.
8. Artificial Intelligence
Certain features of the Services may use artificial intelligence to generate coaching insights, educational content, summaries, recommendations, or analytics.
AI-generated information is intended solely as a coaching and educational aid.
PitchTrak does not guarantee the accuracy, completeness, or suitability of AI-generated content, and such content should not replace the judgment of qualified coaches, instructors, parents, healthcare professionals, or the user's own decision-making.
9. Athlete Development Disclaimer
PitchTrak provides tools to support player development.
We do not guarantee:
- athletic improvement;
- increased pitching performance;
- team selection;
- recruiting opportunities;
- scholarships;
- college placement;
- professional opportunities; or
- specific competitive outcomes.
Athletic development depends upon numerous factors beyond the control of PitchTrak.
10. Privacy
Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, store, and protect your information.
11. Third-Party Services
The Services may integrate with third-party providers, including payment processors, authentication providers, analytics services, cloud hosting providers, wearable devices, communication platforms, or video services.
PitchTrak is not responsible for the availability, functionality, or practices of those third-party services.
12. Availability
We continually improve our Services.
Accordingly, we may:
- modify features;
- introduce new functionality;
- discontinue features;
- perform maintenance;
- temporarily suspend access; or
- update software without prior notice.
We do not guarantee uninterrupted or error-free operation.
13. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
To the maximum extent permitted by law, PitchTrak disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
14. Limitation of Liability
To the maximum extent permitted by law, PitchTrak, LLC, its members, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of your use of the Services.
Our total liability for any claim arising out of these Terms or the Services shall not exceed the greater of:
- the amount paid by you to PitchTrak during the twelve (12) months preceding the claim; or
- one hundred U.S. dollars ($100).
Some jurisdictions do not permit certain limitations, so portions of this section may not apply.
15. Indemnification
You agree to defend, indemnify, and hold harmless PitchTrak, LLC and its members, officers, employees, contractors, affiliates, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- your use of the Services;
- your User Content;
- your violation of these Terms; or
- your violation of applicable law or another person's rights.
16. Suspension and Termination
You may stop using the Services at any time.
PitchTrak may suspend or terminate access if we reasonably believe:
- these Terms have been violated;
- the Services are being misused;
- continued access presents a security risk; or
- termination is necessary to protect PitchTrak or other users.
Termination does not affect provisions that are intended to survive, including those relating to intellectual property, liability limitations, indemnification, and governing law.
17. Governing Law
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.
Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Minnesota, and each party consents to the jurisdiction of those courts.
18. Changes to These Terms
We may revise these Terms from time to time.
When material changes are made, we will update the Effective Date and post the revised Terms through the Services or on our website.
Your continued use of the Services after the updated Terms become effective constitutes acceptance of the revised Terms.
19. Contact Us
If you have questions regarding these Terms, please contact:
